Corporate Governance

Mr. Lee co-founded our company and has served in the capacity of President or Chief Executive Officer and Chairman since our inception in December 1992. From 1989 to 1992, Mr. Lee was a senior consultant at Digital Equipment Corporation, a supplier of general computing technology and consulting services. Since May 2006, Mr. Lee has served on the board of directors for a privately-held provider of enterprise remote management and monitoring software and has also served on the board of directors for the Direct Marketing Association since October 2005.

Carla Hendra has served as a director since March 2007. Ms. Hendra has served as the Co-Chief Executive Officer of Ogilvy North America since July 2005, and has been the President of OgilvyOne N.A. since 1998. Ms. Hendra leads the North American region of OgilvyOne Worldwide, the world's leading one-to-one marketing services network. Prior to joining Ogilvy in 1996, Ms. Hendra served as Executive Vice President, Grey Direct, a division of Grey Advertising from 1992 to 1996. Ms. Hendra serves as a director of Ogilvy & Mather Worldwide and OgilvyOne Worldwide. Ms. Hendra has also been a director of the Brown Shoe Company, a global retail, e-commerce and manufacturing company, since November 2005.

Robert P. Schechter has served as a director and the chair of the audit committee since January 7, 2005. Mr. Schechter served as the president and chief executive officer of NMS Communications Corporation, a global provider of managed personalization service, from 1995 to 2008 and as its chairman of the board from 1996 to 2008. From 1987 to 1994, Mr. Schechter held various senior executive positions with Lotus Development Corporation, and from 1980 to 1987, he was a partner at Coopers and Lybrand, LLP. Mr. Schechter is also a director of Soapstone Networks, which develops resource and service control software that automates the service lifecycle for carriers and large enterprises. Mr. Schechter is also a board member of several private companies and not for profit organizations.

Louis Hernandez, Jr., has served as one of the directors since May 2009. Mr. Hernandez serves as chairman of the board and chief executive officer of Open Solutions Inc. In addition to his leadership duties at Open Solutions, he serves on the board of HSBC North America Holdings Inc., the North American holding company for the consumer lending arm and principal banking subsidiaries in the U.S. and Canada of one of the largest banking and financial services organizations in the world. He also serves on the board of directors of HSBC USA Inc., an indirectly-held wholly-owned subsidiary of HSBC North America Holdings Inc. and one of the 10 largest bank holding companies in the U.S. by assets, and its principal subsidiary, HSBC Bank USA, N.A. Mr. Hernandez also serves on the board of Avid Technology Inc. (Nasdaq: AVID). Additionally, he has served in numerous governor-appointed executive roles on key economic and technology boards in Connecticut, as vice chair of the Governor's Council on Economic Competitiveness and Technology, as chair of the Connecticut Technology Council, and as vice chair of the Commission for Educational Technology.